FAQ's
Safety information
Are they safe?
Of course they are. Our toys have been rigorously tested and have ASTM & CPSIA certification
What are they made of?
Our toys are made of ABS plastic and magnets. They are hypersonically welded ensuring a strong connection.
Where are they made?
They are all designed in London, England and we have partnered with only the highest quality factories in China, ensuring that all relevant certifications have been met.
Who are they made for?
These toys are made for children 3 years +.
Ordering & Shipping
How long will delivery take
Normally delivery takes 7 - 12days. We will ensure to pick, pack and ship your purchase right away. We will also keep you updated on the journey from our warehouse to you door. Please see our shipping policy for detailed information.
Where is my product
We will keep you updated on your parcels journey. Please check your email. If you haven't received any please contact us at: customerservice@rillabloxs.com
How to return?
We accept return up to 30 days post purchase. Please contact us at: customerservice@rillabloxs.com
Aftercare
How to clean?
Simply rub them with a damp cloth.
Are they waterproof?
Taking them for a dip wont break them but we dont recomend it. If they do get wet please ensure they are thoroughly dried before use.
How to store?
Store them in a dry place away from heat sources. Please ensure proper storage especially if there are children under three around.